Client:
Is this probe compatible with my Aqualyse PH regulator?
Technical Advisor:
Good evening, let me check.
Yes.
Client:
Is a calibration manual provided?
Technical Advisor:
Do you have the manual for your device? The calibration procedure is written there.
If you don't have it, I will find it and send it to you.
Client:
Ok, regarding the probe, the old one measured 8.5 cm at the glass tube, is that still the case? Because I bought a probe that was too long.
Technical Advisor:
No, our probe has 150 mm in polycarbonate.
Send me a photo of your current probe, no need to dismantle it, I will check.
Client:
https://files.smartsuppcdn.com/files/accounts/409828/uploads/YN29fKPP__thumb400.jpg
Technical Advisor:
Ours will replace your current probe.
Client:
In terms of installation, is it not too long? If so, is there a risk of leakage?
Technical Advisor:
Can you also take a picture of where it is installed?
Client:
https://files.smartsuppcdn.com/files/accounts/409828/uploads/4GOd9JZlp_thumb400.jpg