Replacement of the defective pH probe in the Zodiac device: A customer service experience report.

Client:
I think the pH probe on my Zodiac device with pH link is defective. Do you have a replacement for it?

Technical advisor:
Hello

Client:
😉

Technical advisor:
Here it is

Technical advisor:
Is this your current probe?

Client:
Yes

Technical advisor:
That's it then

Client:
Thank you very much

Technical advisor:
You're welcome