Compatibility and warranty of the probe with the Equalizo duo v2.0: A customer-advisor exchange.

Client:
Hello. Is your probe compatible with the equalizo duo v2.0 FR model from about 8 years ago?

Technical Advisor:
Yes, if you take a picture of your probe, I will check.

Client:
I can't, it's not where I am currently.

Here is the device I have.

Technical Advisor:
Yes, that's fine.

Client:
Because I saw that now the equalizo duo is not the same.

Technical Advisor:
Our guarantee:

https://ph-redox-pool.com/gb/content/15-compatible-or-refunded

Client:
Okay. Thank you.

Technical Advisor:
You're welcome, feel free to contact us again! Have a good evening.

Client:
Thank you. Have a good evening as well.