Problem-solving for Delivery Issues in Belgium: Dialogue between Customer and Technical Advisor

Client:
Hello, I am looking to place an order from Belgium.

Technical Advisor:
Hello, we do deliver to Belgium!

Client:
When I enter my address for the order, it says no delivery to this address. I live near Brussels.

Technical Advisor:
Oh no! Can you provide me with your email? I will look into what's happening.

Client:
Email

Technical Advisor:
Thank you.

Client:
Ok, it worked.

Technical Advisor:
Great!