Order tracking: Communication and problem resolution with Colissimo

Client :
Hello, my order was shipped on the 4th and I received the latest update on the 5th. Since then, I haven't received any further updates except for "waiting for pickup" by Colissimo. I would like to hear back from you. Regards, Serge PORTUGAL.
www.colissimo.fr

Technical Advisor:
Hello, I will look into this within an hour at most and will send you an email. Sometimes they update later.