Choosing and Maintaining Probes for Orpheo X: Guide and Technical Tips

Client:
Hello, does redox correspond to chlorine?

Technical Advisor:
Hello, yes.

Client:
Ok, we have an orpheo x. Which probe can I use?

Technical Advisor:
One moment.

Client:
Thank you.

Technical Advisor:
https://ph-redox-pool.com/gb/ccei/85-ORP-Probe-for-Orpheo-X.html

Client:
Perfect, we also added this to our cart https://ph-redox-pool.com/gb/ccei/54-pH-Probe-for-Orpheo-X.html

Client:
Do the probes need to be cleaned occasionally with a product?

Technical Advisor:
No, but they need to be calibrated.

Client:
Ok, we will still order these two items but for now we have a problem. The chlorine probe, when calibrated, drops to 550 and therefore the orpheo indicates an error and cannot validate. Is it the probe that needs to be changed?

Client:
Same thing with pH, calibration at 7 is ok but at 9 it drops to 7 and therefore error as well.

Technical Advisor:
You can test your probes like this https://ph-redox-pool.com/gb/content/16-ma-sonde-ph-est-elle-hors-service-