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FAQ: Warranty, Delivery, and Compatibility of ORP-1-3-2749 Probe - Warranty: The ORP-1-3-2749 probe comes with a standard warranty of one year. This warranty covers any manufacturing defects or malfunctions that may occur during normal usage. If you enco

- Categories : Questions about RedOX probes

Hello, how long is the ORP-1-3-2749 probe guaranteed for?

Hello, the ORP-1-3-2749 probe is guaranteed for 1 year. However, 82% of the probes have a lifespan of over 3 years.

What is the delivery time?

The delivery time is 4 working days. So, you will receive your probe next Thursday.

If the probe is not compatible, can I return it and get a refund?

Yes, you can return the probe if it is not compatible. You will then be refunded. You can check our return policy at this link.

I have a gold waterair regulator, is it compatible?

Yes, your gold waterair regulator is compatible. If you want, you can send me a photo of your probe (no need to dismantle it), I can double-check.

It's difficult for me as I am on a computer. For your information, it is the probe ref 100551 from the waterair catalog.

I understand, but don't worry, the probe ref 100551 from the waterair catalog is compatible.

Alright, I will place the order. Thank you.

Thank you for your order. Have a great day!

Thank you, have a great day too.