Understanding Color Changes in Product Replacements: A Dialogue Between Client and Technical Advisor

Client:
Hi

Technical Advisor:
Hi

Client:
I just opened the replacement you sent my last summer, but its not blue or yellow its green the plastic?

Technical Advisor:
Green is a redox probe with gold

Client:
But my Old one is yellow and blue

Technical Advisor:
Blue is the pH. The green will replace the yellow I have now without any issue

Client:

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