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Client :
Hello, how do we fix this probe?
Technical Advisor :
Hello
Can you send me a photo of your probe, no need to dismantle it
Your system is a DIGI AQUALYSE
Client :
I don't have a photo, but the body of the probe is thinner
Yes, it's a digi PH Aqualyse
Technical Advisor :
What diameter? About 12 mm?
Client :
Yes, it doesn't have that thickness at the top, it's a uniform tube
Technical Advisor :
At the end, what you see is a protective flask, it can be removed
Do you have a cable gland?
Client :
OK, I didn't understand, I was thinking that I couldn't put on the fixing cable gland
Okay, I got it
Okay, what is the diameter of this one?
Technical Advisor :
12 mm
Client :
Okay, I will dismantle it and check the diameter, then I will order it. Thank you
Technical Advisor :
Alright, have a great day!
Client :
Same to you