Compatibility and Warranty of the Probe with the Zodiac Tri Pro Controller: A Guide

Client:
Is the probe compatible with the Zodiac Tri Pro controller?

Technical Advisor:
Hello, yes, it is compatible. Does your current probe look like the one on the right in the image?

Client:
Hello, how long is the warranty for this compatible Zodiac probe? Regards

Technical Advisor:
Hello, it has a 1-year warranty. You have the Tri Pro, which has 2 versions.

Client:
Yes, I have the Tri Pro. Which version is compatible?

Technical Advisor:
Both versions can work, depending on the one you currently have. Can you take a picture of your probe for me, without disassembling it? Or is your probe like the one on the right in the image https://ph-redox-pool.com/gb/zodiac/456-pH-Probe-for-Zodiac-Tri-PRO-pH.html?

Client:
https://files.smartsuppcdn.com/files/accounts/409828/uploads/fREhVE1Vb_thumb400.jpg

Technical Advisor:
One moment...

Client:
https://files.smartsuppcdn.com/files/accounts/409828/uploads/MYmeA_pIH_thumb400.jpg

Technical Advisor:
This one will work and can be installed https://ph-redox-pool.com/gb/zodiac/3010-ph-probes-for-ph-perfect-v2.html. The connector is the same.

Client:
Will the Zodiac Tri Pro work the same way with a non-Zodiac probe? Is there a risk of malfunction?

Technical Advisor:
No, no worries. We guarantee it https://ph-redox-pool.com/gb/content/15-compatible-or-refunded

Client:
Good evening, I have purchased a pH probe from you which should be arriving soon. I would like to know