. If you have any questions, please let us know.

Hello why does my pH regulator work without my probe plugged in it's normal it runs normally I did a pH check it gives me an error thank you

This is possible on some regulators . If the probe is disconnected then the regulator interprets it as a pH value.

Do you read a ph value?

Good ok I did a 70 ph test but the device puts me a few minutes later error I did it three times but I did not do it for the 10 here you think my probe is out of order thank you

Not sure. Take this little test.

Yes the value is 7.4 ok normally it should put me 7.2

https://ph-redox-pool.com/gb/content/16-ma-sonde-ph-est-elle-hors-service-

Thank you for that I will explain something else ok

Okay

When I
calibrate my probe for the pH at 7.0 after I then put it back in its place and after the pH regulator turned and stopped and the light showed 7.7 ok it should go down not up thank you

Now I'm at 7.5

Right, now you have to know if the probe reacts. If yes then it will be necessary to simulate the case where the pump starts. Do you use ph minus?

Another question, how old is your probe?

Ah ok FYI I never love you my swimming pool even Winter

Excuse me typing error

I never turn off my pool My probe when I was 2 or 3 years old

Try this test, it's easy and it lets you know if the probe is working at that time. later on older probes it may happen that the measurement is not stable but you will know this after a while.

I forgot to tell you something I put an old probe to recover this one to have it checked in my Pool store but my probe no longer has a wire I cut it that's ok

And you use ph minus?

It can happen but rarely it's a new system that I have and it works really well but sometimes I can do it here

To do this test the water is at 10° it is good or not for the pH minus in the water ok

Take tap water

Talking to you to adjust my pH probe, that's it

The temperature has an influence of 0.1 every degree difference per 25 degrees

So if I understood correctly the water is too cold no

No, proceed as follows: Connect a probe, do the test . If the test is positive and you use less ph then take a glass of water add detergent (the ph) will go up and logically your should to start up

You told me to put vinegar in the water how much and how long I have to leave the probe thank you

A tablespoon! The measurement will be done in 1 minute max

In a Glass of water you think there is limescale on the probe it's possible no