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2862 articles
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Troubleshooting: What to do when the nv value shows 0 and the probe is defective
Published : 2023-09-22 | Categories : Questions about RedOX probesAdvisor identifies faulty sensor as the reason for NV value 0. Repair not possible, system could still produce chlorine.
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The selection of the right pH probe for the Hydro tec low Salt System.
Published : 2023-09-22 | Categories : Questions about RedOX probesCustomer needs a pH probe with PG13.5 for Hydro tec low Salt System. Advisor recommends a suitable model and confirms compatibility.
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Order Tracking: Exchange between Customer and Technical Advisor
Published : 2023-09-22 | Categories : Questions about RedOX probesClient D. Fresse has not received his order from May 10th. The technical advisor promises an email for more details.
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Online assistance for the purchase of swimming pool products: Hayward and bio-UV
Published : 2023-09-22 | Categories : Questions about RedOX probesA customer is asking if a product is compatible with their Hayward. The agent requests a photo to verify. The customer has previously made purchases with them and is also looking for pipes for a [...]
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Customer Service: Promise of Express Delivery in Four Business Days
Published : 2023-09-22 | Categories : Questions about RedOX probesClient requests fast delivery, technical advisor confirms delivery within 4 business days.
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Choose the pH and chlorine probes that are suitable for your Procopi pump.
Published : 2023-09-22 | Categories : Questions about RedOX probesA customer is requesting pH and chlorine probes for a Procopi pump. The advisor provides links to the appropriate products.
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Price request for pH and Redox probes: Conversation between client and technical
Published : 2023-09-22 | Categories : Questions about RedOX probesClient requests a price list. Advisor indicates that the prices are on the website and offers assistance for specific items. Client asks for the prices of pH and Redox probes.
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Delivery times and factors: A conversation with a technical consultant
Published : 2023-09-22 | Categories : Questions about RedOX probesCustomer asks about delivery time, consultant says it usually takes no longer than one week, depending on location and type of product.
