Online assistance for the purchase of swimming pool products: Hayward and bio-UV.

Hello,
How can I be sure that the proposed product works with my Hayward?

Send me a photo of your current probe, no need to disassemble it, I will check.

I'm searching in my archives, I'm not on site.

OK.

Not very obvious!
I will ask my partner who is on site to send me one "in place".

Ok.

Actually, I already bought one from you last year...
I will log in!

Ok.

I don't think I have an account on your website.
But here is the photo:

That's good.

Is this the right one?
Ph probe for hayward ez-chem
Reference PH-1-3-0092
Brand Sonde pH redOx

Yes.

Can I find the small tubes for Hayward pump and bio UV on your website?

No, sorry.

What would be the appropriate term in the pool industry for these small tubes?

Peristaltic tube.

Are they the same for all brands and products?

I'm not sure, but I think there can be differences.

OK, thank you. Do you have any bio-UV bulbs?

No, we don't.

Darn!
In that case, I will place the order, thank you.

Thank you. Have a nice day.