Solving Pick-up Point Selection Issues: A Dialogue between Client and Technical Advisor

Client:

I can't select the Pick-up point.

Technical Advisor:

Hi, In which country are you?

Client:

I'm in Slovenia.

Technical Advisor:

If it doesn't work, we will offer delivery at home. Is it okay for you if we solve the issue tomorrow? Please let me know if you want to pay by PayPal or by card.

Client:

Maybe there is some confusion because I am currently in Croatia but would like to have the goods delivered to my address in Slovenia. I would like to pay by card or at the delivery. If we could solve the issue tomorrow, that's okay. Will you send me an e-mail?

Technical Advisor:

Yes, tomorrow, I will send you an email with a link to pay by card and also delivery address to confirm it. When the payment will be done, I will validate your order. If we can manage it until 12 am, it will be shipped out tomorrow. Is that okay for you?

Technical Advisor:

I can see your name. Is your basket okay?

Client:

My basket is okay. That is all fine, thanks.

Technical Advisor:

All right, sorry I cannot do it now.

Client:

Okay, let's try to finalize it tomorrow.

Technical Advisor:

Thanks. Have a nice night.