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2862 articles
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Troubleshooting Guide: How to Resolve pH Probe Calibration Errors
Published : 2023-09-19 | Categories : Questions about RedOX probesA customer is having issues with their pool probe. After conducting several tests, the representative confirms that the probe is defective and provides a link to purchase a new one.
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How to choose the right probe for the Magiline pH regulator: Guide and advice
Published : 2023-09-19 | Categories : Questions about RedOX probesA customer is asking for the reference number to order a probe for the Magiline pH regulator. The agent requests a photo for verification.
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Problem-solving: Troubleshooting and Replacement of Faulty pH and Redox Probes
Published : 2023-09-19 | Categories : Questions about RedOX probesCustomer is having problems with the redox and pH probe of their VA salt smart. Technical advisor confirms defective redox sensor.
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Guide for Distributing Our Products: A Dialogue Between Client and Technical Adv
Published : 2023-09-19 | Categories : Questions about RedOX probesClient requests information for distributing products. The technical advisor assures to provide all necessary details.
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How to calibrate a Corelec Micro PH dosing pump without visible buttons?
Published : 2023-09-19 | Categories : Questions about RedOX probesA customer is experiencing calibration issues with their Micro PH Corelec dosing pump. They are considering replacing it with a newer model.
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Customer-Advisor Exchange: Discussion on Excessive Shipping Fees
Published : 2023-09-19 | Categories : Questions about RedOX probesA customer is complaining about the shipping fees being more expensive than the product they want to purchase during a conversation with an advisor.
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Overwintering and testing of probes for the Zodiac Tri saltwater treatment syste
Published : 2023-09-19 | Categories : Questions about RedOX probesCustomer overwinters probes incorrectly, now checking functionality. Consultant suggests replacement products and awaits further inquiries.
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Misdelivered shipment: Customer service assists with address issues and tracking
Published : 2023-09-19 | Categories : Questions about RedOX probesCustomer notices an error in the delivery address. Technical advisor promises to help via email and provides a link for shipment tracking.