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2862 articles
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Dialogue between customer and technical advisor: Payment via PayPal and calibrat
Published : 2023-09-23 | Categories : Questions about RedOX probesA customer asks how to pay for their order using PayPal, and the advisor confirms that it is possible. The customer receives their probe and asks for clarification on how to use it.
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Troubleshooting Aquascenic System Issues: A Guide to Testing Buffers and Probes
Published : 2023-09-23 | Categories : Questions about RedOX probesClient inquires about aquascenic buffer availability. Technical Advisor suggests first testing probes due to client's system issues.
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Ersatzsonden for Zodiac Tri Expert: No difference between H-1-3-2821 and PH-1-3-
Published : 2023-09-23 | Categories : Questions about RedOX probesCustomer is looking for replacement probes for Zodiac Tri Expert, no differences to PH-1-3-2824. Also orders PH 7.5 and 700mV buffer solutions.
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Problem-solving for delivery issues: an undelivered pH probe order.
Published : 2023-09-23 | Categories : Questions about RedOX probesLoic Lemaire has not received his pH probe ordered on 14/05/2023. The technical advisor is checking the issue and promises a solution.
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Choice and Installation of the Probe for Aquarite+: Tips from a Technical Expert
Published : 2023-09-23 | Categories : Questions about RedOX probesClient is looking for a probe for Aquarite+. Advisor suggests a compatible one, as the original is not available. The probe is installed in the analysis chamber.
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Find and Order a Probe for Zodiac Expert: Online Assistance Guide
Published : 2023-09-23 | Categories : Questions about RedOX probesA customer is looking for a probe for Zodiac Expert. The agent confirms availability and announces a delivery in 4 days.
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Confirmation of Compatibility of Probe PH-1-3-0056 with Limpido Z3
Published : 2023-09-23 | Categories : Questions about RedOX probesA customer is wondering about the compatibility of the PH-1-3-0056 probe with their Limpido Z3. The advisor confirms its compatibility.
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Payment Problem Resolution and Customer-Technical Service Communication
Published : 2023-09-23 | Categories : Questions about RedOX probesClient is experiencing payment issues due to an invalid address. Technical advisor promises to provide follow-up through email.