Problems and Solutions for the Promatic Lifeguard Davey ORP Probe: A Conversation with a Customer

Client: Hello, I am Gibert Fédelin. Last year, I ordered a probe for Promatic Lifeguard Davey ORP probe. It worked initially, but gradually started giving false values. Is this normal?

Technical Advisor: Hello, what kind of values?

Client: Around 250. I will restart it and recalibrate. How can I clean it?

Technical Advisor: Can you perform this quick test and give me the result: https://ph-redox-pool.com/gb/content/17-is-my-redox-probe-out-of-order. This way, we will know if the probe is functioning. If it is, then recalibrate it.

Client: I am preparing the photos.

Technical Advisor: Okay.

Client: Photo 1

Client: Photo 2

Client: Photo 3