Customer Service: Resolution of order issues and technical advice.

Customer:
Can private customers also buy from you?

Technical Advisor:
Yes, of course.

Customer:
I ordered 2 probes on 31.05. 1xPH + 1xRedox with the article number ORP—1—3—0259 according to the picture in yellow color. I received 2 probes PH —Ok Redox in green color. According to the description on the website, it is probably for salt. But I need it for chlorine. Any problems?

Technical Advisor:
Hello.

Technical Advisor:
I am not in the office yet. I will send you an email within a maximum of 1 hour.

Customer:
Okay.