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2862 articles
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Resolving Shipping Issues for Orders to Greece: A Customer Service Dialogue
Published : 2023-10-03 | Categories : Questions about RedOX probesThe customer is experiencing difficulties while trying to place an order to Greece. The issue arises when selecting a shipping courier, specifically ACS. The system requires the customer to [...]
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Technical Customer Service: Discussion about the Zodiac exo ORP Probe P 19
Published : 2023-10-03 | Categories : Questions about RedOX probesIn this technical support dialogue, a customer is asking about the diameter of a specific probe, the Zodiac exo ORP probe P 19. The support agent confirms that the diameter is 22 millimeters. [...]
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Compatibility and Probe Length Changes: Technical Tips for Avady System The Ava
Published : 2023-10-03 | Categories : Questions about RedOX probesA customer is questioning the compatibility of a longer probe (12 cm) with a specific reference. The technical advisor requests a photo for verification and informs the customer about the [...]
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Customer service and technical support: Problem-solving and spare parts delivery
Published : 2023-10-03 | Categories : Questions about RedOX probesIn this customer dialogue, the customer asks how to return an item. The technical advisor promises to send him an email. The customer also has difficulties calibrating a probe (Dometic LS 2) and [...]
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Choosing the Compatible Probe for the Avady Star pH Controller: Guide and Tips
Published : 2023-10-03 | Categories : Questions about RedOX probesA customer is looking for a probe compatible with the Avady Star pH controller. They have identified two models on the supplier's website, references PH-1-3-3351 and PH-1-3-0190, and asks if [...]
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Compatibility of pH and Redox probes with Albixon saltwater pools: A consultatio
Published : 2023-10-03 | Categories : Questions about RedOX probesA customer with a saltwater pool from Albixon is in need of a pH and a Redox probe. They had previously ordered such probes from Amazon, but they did not work. They are asking if the [...]
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Selection and Installation of the PH Probe for the BS Pool Evo Basic 25 Equipmen
Published : 2023-10-03 | Categories : Questions about RedOX probesA customer inquires about the appropriate pH probe for their bs Pool evo basic 25 equipment. The technical advisor responds that the required pH probe is Model XYZ, providing a link for more [...]
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Customer Service Dialogue: Confirmation of Shipments to Spain
Published : 2023-10-03 | Categories : Questions about RedOX probesThis article presents a conversation between a customer and a technical advisor. The customer asks if the company ships to Spain, to which the advisor confirms that they do. Keywords: customer, [...]