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2862 articles
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Customer dialogue: Finding solutions with technical support
Published : 2023-09-12 | Categories : Questions about RedOX probesIn this dialogue between a customer and a technical advisor, the two parties exchange information and advice. The customer describes a situation and asks for help with troubleshooting. The [...]
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Choosing the Right PH Probe to Replace the Old One on a Steri IP+PH: Tips from a
Published : 2023-09-12 | Categories : Questions about RedOX probesIn this exchange, a customer asks what type of pH probe they should use to replace the old one on a steri IP+PH. The technical advisor responds by providing a link to a specific pH probe on the [...]
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Technical Support Guide for Changing and Calibrating Aquaryte Pro Probes
Published : 2023-09-12 | Categories : Questions about RedOX probesThe article is a conversation between a customer and a technical support agent regarding the replacement of probes for an Aquaryte Pro system. The customer asks if the new probes require any [...]
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Assistance Guide for Changing and Calibrating Aquaryte Pro and Hayward Pro Probe
Published : 2023-09-12 | Categories : Questions about RedOX probesThe article is a conversation between a customer and a technical support agent regarding the replacement and adjustment of probes for an Aquaryte Pro system. The customer wants to know if they [...]
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Guide to Replacing pH and Chlorine Probes in Poolkronos 10 Peristaltic Pumps: A
Published : 2023-09-12 | Categories : Questions about RedOX probesThe article is a conversation between a client, Veronica, and a technical advisor about replacing pH and chlorine probes for two Poolkronos 10 peristaltic pump regulators. The client asks for [...]
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Choosing the Right pH Probe for a Zodiac pH Perfect: Identification and Advisory
Published : 2023-09-12 | Categories : Questions about RedOX probesA customer asked for help in identifying the appropriate pH probe for their Zodiac pH Perfect, considering the V3, V2, and V0 models. The technical advisor requested a photo of the current probe [...]
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Customer Service: Delivery Discussion in Overseas Territories
Published : 2023-09-12 | Categories : Questions about RedOX probesThis exchange between a customer and a technical advisor concerns a delivery request to the Overseas Departments (DOM). The customer asks if delivery is possible to the DOM, to which the [...]
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Customer Service Exchange: Delivery to Overseas Territories
Published : 2023-09-12 | Categories : Questions about RedOX probesThis article presents a dialogue between a customer and a technical advisor. The customer asks if the company delivers to the Overseas Departments (DOM). The advisor confirms that this is the [...]