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2862 articles
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Research and Confirmation of Parts Compatibility for Pool System
Published : 2023-09-24 | Categories : Questions about RedOX probesClient is looking for a pH probe compatible with HI 2910. Advisor confirms compatibility. Other part not available.
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Troubleshooting a redox probe sealing issue: dialogue between client and advisor
Published : 2023-09-24 | Categories : Questions about RedOX probesThe customer is complaining about a non-waterproof redox probe. Despite the technician's advice, the problem persists. A new shipment is being considered.
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Customer-Advisor Dialogue: Searching for a PT100 temperature probe for Simpool d
Published : 2023-09-24 | Categories : Questions about RedOX probesClient is looking for a PT100 temperature probe for their Simpool dosing pump. Advisor only has pH and redox probes.
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Confirmation of pH probe type for Lipido XC and delivery terms in France.
Published : 2023-09-24 | Categories : Questions about RedOX probesClient requests pH probe type for Lipido XC. Advisor confirms and specifies delivery only in France, 4 business days.
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Resolution of discrepancy between the pH display of the Nike pump and the one in
Published : 2023-09-24 | Categories : Questions about RedOX probesClient is experiencing an issue with their Nike PH pump displaying a pH of 7 instead of 9. The advisor suggests a new calibration, and if the problem persists, to seek assistance from a technician.
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Errors in the order despite money deduction: Approaches to solutions and assista
Published : 2023-09-24 | Categories : Questions about RedOX probesCustomer is experiencing issues with order despite payment being deducted. Technical advisor suggests checking order information and contacting support for persistent issues.
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Errors in the order: How the system processes payments despite discrepancies.
Published : 2023-09-24 | Categories : Questions about RedOX probesCustomer notices error after placing order and making payment. Technical advisor offers assistance and requests problem details.
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Calibration issues with new probe: Technical support and solution approaches.
Published : 2023-09-24 | Categories : Questions about RedOX probesCustomer is experiencing calibration issues with new probe. Advisor recommends technical guide and direct contact with customer service.