2862 articles
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Availability of membranes for the pool basic pro evo system: A response from the
Published : 2023-10-01 | Categories : Questions about RedOX probesIn a series of exchanges, a customer asked twice if membranes for the Pool Basic Pro Evo system were available for sale. Unfortunately, the technical advisor responded negatively on both [...]
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Defective Redox Survey: Technical Advice and Guaranteed Replacement
Published : 2023-10-01 | Categories : Questions about RedOX probesIn this exchange, the customer, Jean-Pierre, encountered a problem with a redox probe purchased in April for his maestro. Despite a successful calibration, the redox value is almost zero, far [...]
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Enjoy a 15% discount on our products with our professional rate: activation guid
Published : 2023-10-01 | Categories : Questions about RedOX probesIn an exchange between a customer and a technical advisor, the customer inquires about the availability of preferential rates for professionals. The advisor confirms that a professional rate of [...]
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Customer service for Etatron dosing system: advice, price information, and quota
Published : 2023-10-01 | Categories : Questions about RedOX probesThe customer needs a dosing system from Etatron, type E-Pool Ph and Rx probe. The technical advisor refers to two links for the desired products. The customer asks about the prices and notices [...]
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Problem Resolution of PH Probe Connection with Phileo LT Regulator: Customer-Adv
Published : 2023-10-01 | Categories : Questions about RedOX probesA customer is experiencing compatibility issues with their Phileo LT pH regulator and a ROHS brand probe. According to the technical advisor, the probe connector is a BNC connector, but the [...]
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Buying Guide: Choosing the Right Redox Probe for a Sterilor Duo
Published : 2023-10-01 | Categories : Questions about RedOX probesIn this exchange between a customer and a technical advisor, the customer is looking for a redox probe for a Sterilor Duo. The advisor provides a link to the appropriate product on the website [...]
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Guide for replacing the faulty probe of the Poolsquad 55 Pumping Process.
Published : 2023-10-01 | Categories : Questions about RedOX probesA user of the Poolsquad 55 Pumping Process with salt + pH is experiencing issues with an unstable probe, referenced Nov 2011 84379, which triggers the peristaltic pump at 7.6 instead of the [...]
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Delivery Problem: Why Your Package Might Get Stuck in Prague?
Published : 2023-10-01 | Categories : Questions about RedOX probesA customer is concerned that their order, placed on 30/07, has been stuck in Prague since 31/07. They contact customer service for information. The technical advisor responds that several [...]