Customer Service Communication: Consultation on pH Probe and Calibration for Tekna DPR 602

Contact:
Please provide me with information - I need a pH probe for Tekna DPR 602 and I found a pH probe + connection cable on your website - but it says for Tekna TPR!

Technical Advisor:
Hello
It's fine, it's the same.

Contact:
Thank you for your feedback - please also provide information - does a new probe need to be calibrated after installation or only after a year?

Technical Advisor:
It needs to be calibrated.

Contact:
OK - Thank you. Could you please send me the description and procedure for calibration - I have never done it before. Also, please provide the price of the pH probe including shipping to Austria-4063 Hörsching-Oberösterreich - my email address is: email@email.com

Contact:
Dear Mr. Michaud
Please provide me with information regarding my request for the calibration process with a procedure description for Tekna DPR602 and regarding the shipping costs. Thank you for your response - I have already provided you with my email address.

Technical Advisor:
The shipping costs are free
I already know that you need PH4-PH7 solutions.

Contact:
OK - Thank you. Is it possible to send me a procedure description for calibrating my pump as well?

Technical Advisor:
https://ph-redox-pool.com/gb/pool-buffer-calibration-solution/1640-ph4-ph7-calibration-kit.html
Yes, tomorrow morning.

Contact:
Thank you very much!!!