Order tracking and customer support: Conversation between Mr. Huet and a technical advisor.

Client:
Hello, I ordered a probe on the 3rd and I still have no news.
My reference is MLATSOUUS and my name is Huet. I can't track it on colissimo.

Technical Advisor:
Your name please.

Client:
Huet.

Technical Advisor:
You can track your package using this link: https://www.laposte.fr/outils/suivre-vos-envois?code=6A26962076457.
The package was sent on 3/7. The statuses are not up to date. It should normally arrive at your place tomorrow.

Client:
Ok, thank you.