Client:
Hello, I just received the ordered PH probe and I have a small question: the BNC connector is protected by a plastic sleeve tightened at its lower part. To remove this protection without damaging the probe, should I simply cut the plastic cover since it doesn't seem to unscrew as it is tightened at the base?
Technical Advisor:
Hello, normally you can connect it without removing the plastic sleeve.
Client:
Thank you for your response.
Client:
Okay, I'm not on site where the pool is, but I will try as soon as possible. Have a good day.
Technical Advisor:
Alright, it should work.
Client:
Okay, thank you and goodbye.
Technical Advisor:
You're welcome, feel free to contact us again! Have a good day.