Client:
Hello, I'm looking for a pH probe for PHILEO LT. Are there multiple models available?
Technical Advisor:
No, there is only one model. You can find it here.
Client:
Is it an original probe?
Technical Advisor:
No, it's a compatible probe but in this case it's the same as the original one.
Client:
I have this one... Can you confirm?
Technical Advisor:
Yes, I confirm.
Client:
Ok, thank you. And is it already calibrated?
Technical Advisor:
No, calibration depends on the probe and also the regulator. You can find more information here.
Client:
Ok, thank you for the information.
Technical Advisor:
You're welcome, feel free to contact us again! Have a great day.
Client:
Hello again, to calibrate, do I just need a pH7 solution?
Technical Advisor:
Yes, that's correct.
Client:
Ok, thank you. €13 for the solution, that's really expensive!!!