Customer Service Experience: Selecting and Ordering a pH Probe for Pool Systems

Client:
Hello, I have a system from Poolsystems.
I need a pH probe, glass for Hidrolife Salt One, KLX system - which one is the right choice from you?
not Sait but Salt
What if it doesn't work on my system?
Yes, great, thank you
Regards, Peter Volmari
I cannot order for free because he wants to have a Hermes pick-up point that he cannot find
Paypal
Alright
It has been transferred!
Thank you!

Technical Advisor:
Hello
Send me a photo of your current probe, you don't have to disassemble it, I will check it
https://ph-redox-pool.com/gb/poolsystems/3323-ph-probes-for-hidrolife-pool-systems.html
It will work, but we have our warranty https://ph-redox-pool.com/gb/content/15-compatible-or-refunded
You're welcome
Hello
One moment
I don't know what's going on! We offer home delivery. How would you like to pay (credit card or Paypal?)
I will send you an email via Paypal in a few minutes with an amount of 104 € and then confirm your order
It's done!
Your order is confirmed. THANK YOU
You're welcome