Client: When calibrating the probe, I get a successful calibration for pH7, but an error for pH4. I bought new products, same results. What is the problem?
Technical Advisor: The probe is likely faulty. You can check this link for more information.
Client: It's a Zodiac expert pH probe. Which new model should I choose?
Technical Advisor: Send me a photo of your current probe, no need to dismantle it, I will check.
Client: It's 2 years old and was properly winterized.
Technical Advisor: A probe is a type of battery. They discharge at different rates.
Client: How do I send the photo?
Technical Advisor: Through the chat or by SMS to 0680012753.
Client: Done.
Technical Advisor: I have sent you the link by SMS.
Client: Thank you.
Technical Advisor: You're welcome, feel free to contact us again! Have a great day.
Client: What's the difference between the pH probe for dual link v3 at 110€ and the pH probe for Zodiac expert at 78€?
Technical Advisor: The type of installation. One is installed in a cable gland and the other is screwed in.
Client: My probe is screwed in, which one should I choose?
Technical Advisor: You can choose this one: link.
Client: Thank you.
Technical Advisor: You're welcome, feel free to contact us again! Have a great evening.