Replacement of defective probes: Technical assistance and delivery times.

Client:
Hello, I am looking for probes for a tri dual link Europe.
Image of the probe
However, the probes sold with it are blue and red.

Technical Advisor:
Hello, please send me a photo of your current probe, no need to disassemble it, I will check.

Client:
Image of the probe
Image of the probe
They have never worked since I bought them last year.

Technical Advisor:
One moment.

Client:
Thank you.

Client:
Thank you very much.

Technical Advisor:
You're welcome, feel free to contact us again! Have a good evening.

Client:
Good evening to you too.
By the way, what are the delivery times?

Technical Advisor:
4 business days

Client:
Perfect, thank you.

Technical Advisor:
👍