Troubleshooting Aquascenic System Issues: A Dialogue Between Client and Technical Advisor

- Categories : Questions about RedOX probes

Client:

Hey, are you online? 🙂

Technical Advisor:

Yes, I am.

Client:

Ah great. I wonder, do you sell buffer for aquascenic? PH, Redox and salinity.

Technical Advisor:

Yes, do you know the value you need? Just for pH and redox.

Client:

Well thing is, I have had problems with my system all last year and this year. But now I suspect it's either buffer or it is probes. So some of them I need.

Technical Advisor:

Right, first test your probes.

Technical Advisor:

Not like this, I need to check the documentation.

Client:

Okok..

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