Troubleshooting Guide for a Defective pH Probe on the Zodiac Tri Pro Controller If you are experiencing issues with the pH probe on your Zodiac Tri Pro controller, follow these troubleshooting steps to identify and resolve the problem: 1. Check the pH p

Hello, my pH probe is broken. I'm unsure about the model.

Hello. What controller do you have? Send me a photo of your current probe, no need to remove it, I will check.

And the controller model?

Zodiac tri pro

One moment. Is it this one https://ph-redox-pool.com/gb/zodiac/118-pH-Probe-for-Zodiac-Tri-PRO-pH.html?

I think the probe is broken because it's sending pH- for no reason. The wire at the end of the probe is unprotected.

You can test it like this: https://ph-redox-pool.com/gb/content/16-ma-sonde-ph-est-elle-hors-service-.

Ah great, I'll do the test and if it's broken I'll order one! Thank you.

You're welcome. Feel free to contact us again! Have a good evening.

I did the test. The pH remained at 7.5. How do we know if the probe is working fine?

Like this: https://ph-redox-pool.com/gb/content/17-is-my-redox-probe-out-of-order.

Might as well change both if they are faulty.

Check it!

It's working fine. It's just the pH probe that's broken. I'll order it, thank you!

Thank you, have a good evening.