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2862 articles
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Technical Support Guide: Troubleshooting Probe Calibration Issues
Published : 2023-09-29 | Categories : Questions about RedOX probesIn this customer-technical advisor interaction, the customer is experiencing difficulties in calibrating their probe. The technical advisor, after greeting the customer, demonstrates [...]
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Customer-Advisor Exchange: Choice of Probe for Gold Electrolyzer Based on Pool p
Published : 2023-09-29 | Categories : Questions about RedOX probesA customer is inquiring about the gold electrolyzer probe. After specifying that the pH of their pool is 7.2, the technical advisor confirms that this product would be suitable. They provide a [...]
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Exploring the Need for Electronic Acid Sensors and Dowsing Pumps in R&D
Published : 2023-09-29 | Categories : Questions about RedOX probesThe article is a conversation between a client and a technical advisor. The client is in need of an electronic acid sensor and dowsing pump for their R&D project. The desired unit should be able [...]
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Choosing the PH and Redox Probes for Domotique Maestro: A Practical Guide
Published : 2023-09-29 | Categories : Questions about RedOX probesIn this exchange, a customer is inquiring about the probes suitable for their Maestro home automation system. The technical advisor asks if they need pH or redox probes. The customer indicates [...]
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Conversion to Dual Link: Possibility of adding a probe to a connected controller
Published : 2023-09-29 | Categories : Questions about RedOX probesThe article is a conversation between a customer and a technical advisor. The customer is inquiring about the possibility of adding a probe to their connected control system to convert it into [...]
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Technical Support: Choosing and Installing a New Pool Chlorine Regulation Probe
Published : 2023-09-29 | Categories : Questions about RedOX probesIn this exchange, a customer is experiencing issues with their ORP25/K7-1884 probe used for chlorine regulation in their pool. The technical advisor asks for the brand of the probe, which turns [...]
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Customer Service: Order Tracking, Public Holidays, and Shipping Fee Refunds
Published : 2023-09-29 | Categories : Questions about RedOX probesIn this customer-advisor exchange, the customer is concerned about the status of their order CBQA2002. The technical advisor informs that the shipment has been delayed due to public holidays but [...]
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Buying Guide: Finding the Right Replacement Probe for your SEKO POOL BASIC PH De
Published : 2023-09-29 | Categories : Questions about RedOX probesA customer inquires about the availability of a replacement probe for a SEKO POOL BASIC PH device on the probe-ph-redox-pool website. The technical advisor confirms the compatibility of the [...]