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2862 articles
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Customer Inquiry: Retard de livraison et manque de communication de la part du s
Published : 2023-10-01 | Categories : Questions about RedOX probesA client, Biselli Daniele, has raised concerns regarding the non-receipt of their order or any communication from the BRT courier for pick-up. The client specifically mentioned an order with the [...]
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Customer Support: PH Probe Reference for Astralpool Control Basic Plus Regulator
Published : 2023-10-01 | Categories : Questions about RedOX probesThis article presents a conversation between a customer and a technical advisor. The customer asks for the reference of a pH probe for an Astralpool Control Basic Plus regulator. The technical [...]
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Research and Integration Issues of Chlorine Probe for Watersalt Gold Electrolyze
Published : 2023-10-01 | Categories : Questions about RedOX probesA customer is looking for a Chlorine probe for their Watersalt Gold electrolyzer. The technical advisor provides them with a link to the Redox probe for Gold electrolyzer. The customer confirms [...]
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Delivery Times and Diagnosis of a Faulty Redox Probe: Customer-Advisor Dialogue
Published : 2023-10-01 | Categories : Questions about RedOX probesIn a conversation between a customer and a technical advisor, the customer inquires about the delivery time of a product, which is 4 business days, with the possibility of delivery to France and [...]
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Practical Guide: pH Calibration at 7 and Redox Calibration at 650mV using Calibr
Published : 2023-10-01 | Categories : Questions about RedOX probesA customer requested a solution for calibrating the pH at 7 and the redox at 650mv. The technical advisor provided two links for the corresponding calibration solutions. The first link leads to [...]
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Frequency of Probe Replacement: Tips from a Technical Expert
Published : 2023-10-01 | Categories : Questions about RedOX probesIn a conversation between a customer and a technical advisor, the customer asks a question about the frequency of changing a probe. The technical advisor responds that there is no strict rule, [...]
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Identification and Resolution of Redox Probe Issues in Swimming Pools: A Practic
Published : 2023-10-01 | Categories : Questions about RedOX probesIn a conversation, a customer asks for help regarding two probes present in his swimming pool. He doesn't know which one is the redox probe. The customer mentions an error message "redox probe [...]
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Efficient Customer Service: Real-time Communication and Delivery Tracking
Published : 2023-10-01 | Categories : Questions about RedOX probesIn this exchange, the customer asks for the exact delivery time. The technical advisor responds by asking for a moment to check the information. They propose to send an email with the details [...]