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2862 articles
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Changing and selecting the right pH probe for the Salt Relax Pro system.
Published : 2023-10-06 | Categories : Questions about RedOX probesA user asks about the lifespan of the pH probe for their Salt Relax Pro system and which probe is the right one. The advisor responds that the lifespan of the probe generally varies between 2 [...]
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Maintenance and selection of the pH measurement probe for the Salt Relax Pro sys
Published : 2023-10-06 | Categories : Questions about RedOX probesIn this technical dialogue, the discussion is about the Salt Relax Pro system. A customer is asking how often the pH probe needs to be replaced. The answer generally varies between 2 and 3 [...]
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Customer Service Dialogue: Delivery Tracking and Technical Support
Published : 2023-10-06 | Categories : Questions about RedOX probesIn this technical dialogue, a customer is seeking information about his delivery BPMQQLSKJ. The customer has already made a payment on September 27th and has paid for a FedEx 2-day delivery. He [...]
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Customer Support and Delivery Tracking: A Dialogue for Problem Resolution
Published : 2023-10-06 | Categories : Questions about RedOX probesIn this dialogue, a customer is inquiring about the delivery date of their order BPMQQLSKJ. The technical advisor confirms that the payment was received on September 27th and the customer has [...]
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Choosing the Right Redox Probe for Aquarite LT: Technical Advice Guide
Published : 2023-10-06 | Categories : Questions about RedOX probesA customer is wondering about the compatibility of the RedOx probe with the Aquarite LT. The technical advisor confirms the compatibility and provides a link for the product. The customer then [...]
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Research and Winter Storage of RX and PH Probes for Aquarite Flo Advance: Expert
Published : 2023-10-06 | Categories : Questions about RedOX probesThe winterization kit is valid for a single probe. For two probes, you will need two kits. Unfortunately, we do not have individual storage support available. Summary: A customer is looking for [...]
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Customer-Advisor Exchange: Sending Order Invoice n°MLXSFLFUP
Published : 2023-10-06 | Categories : Questions about RedOX probesThe customer requested to have a copy of their invoice sent to their email address for order number MLXSFLFUP dated 30/09/2023. The technical advisor replied that they would send the required [...]
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Research and identification of the Idegis H035-9000 probe for swimming pools.
Published : 2023-10-06 | Categories : Questions about RedOX probesIn a conversation with a technical advisor, a customer is looking for an Idegis H035-9000 probe for a swimming pool that is capable of measuring pH, ORP, conductivity, dissolved oxygen, and [...]