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2862 articles
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Technical Support Guide for ORP and pH Probe Calibration This guide provides st
Published : 2023-09-15 | Categories : Questions about RedOX probesThis article is a transcript of a conversation between a customer and a customer service agent. The customer requests a calibration solution for an ORP probe at 465mv. The agent responds by [...]
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Choice of pH Probe Calibration Solution for a Waterair Gold 70 Electrolyzer: Dia
Published : 2023-09-15 | Categories : Questions about RedOX probesIn this conversation, a customer asks a technical advisor which pH probe calibration solution they should use for their Waterair Gold 70 electrolyzer. The technical advisor asks for the [...]
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Looking for the Right Probe for Kontrol 800 for Bromine: Conversation between Cu
Published : 2023-09-15 | Categories : Questions about RedOX probesThe customer is looking for a probe for a Kontrol 800 for bromine. The technical advisor asks if they are looking for a pH and redox probe. The customer specifies that they are looking for a pH [...]
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Looking for an electrolysis cell for JD SEL Premium: A technical consultation co
Published : 2023-09-15 | Categories : Questions about RedOX probesThe customer is looking for an electrolysis cell for a JD SEL Premium, which currently has a Sterilor 60m3. The technical advisor asks if the customer is looking for a redox or pH probe. He [...]
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Assistance Guide for Calibrating the Microdos MP2SP-PH1 pH Probe
Published : 2023-09-15 | Categories : Questions about RedOX probesIn this exchange, a customer is asking for assistance in finding a tutorial or user manual to calibrate their Microdos MP2SP-PH1 pH probe. The technical support agent quickly responds by [...]
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Search for suction hose for Zodiac PH-Expert: A conversation between the custome
Published : 2023-09-15 | Categories : Questions about RedOX probesIn this exchange, a customer is looking for a suction tube for a Zodiac PH-Expert. The technical advisor, after asking for a photo of the customer's current probe to verify the version, realizes [...]
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Dialogue between Olivier and a Technical Advisor on Package Delivery Olivier: H
Published : 2023-09-15 | Categories : Questions about RedOX probesIn this conversation, Olivier asks if a delivery can be made before Friday as his son is returning on Sunday. The technical advisor is not 100% sure if they can guarantee this delivery. Olivier [...]
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Exchange between a customer and a technical advisor on the accuracy of probe mea
Published : 2023-09-15 | Categories : Questions about RedOX probesIn this exchange, the customer asks the technical advisor if they are back, to which the advisor responds affirmatively and asks if the customer received their email. The customer replies that [...]