Customer-Advisor Exchange: Choice and Specifications of the Chlorine Probe for Intellipool

Client:
Hello! Can you tell me if the probe is for controlling the chlorine or the pH of the water? Thanks in advance.

Technical Advisor:
Hello, this one is for chlorine (redox). Do you need the pH probe?

Client:
No, actually I need it for chlorine. It's for an Intellipool (Pentair), I suppose it's compatible?

Technical Advisor:
https://ph-redox-pool.com/gb/pentair/2879-orp-probes--for-intellipool-pentair.html

Client:
Great, thanks for everything!!!

Technical Advisor:
You're welcome, feel free to contact us again! Have a nice day.

Client:
No problem, have a great day!! One last question, is it just 2 wires? There's no BNC-style connection?

Technical Advisor:
Do you have a BNC?

Client:
No, but when I look at the second photo in the link you sent me, it shows the BNC.

Technical Advisor:
Okay, no, that's a bug! It is delivered without a BNC.

Client:
Phew, great, thanks. Sorry for the trouble.

Technical Advisor:
You're welcome! Have a nice day.