Conversation about the purchase and warranty of Redox and pH probes.

Client:

Is there a discount when buying 2 Redox and pH probes?

Technical Advisor:

Hello, unfortunately we don't have that, but shipping is free.

Client:

What about the warranty?

Technical Advisor:

The warranty is 1 year.

Client:

Our last probe couldn't be calibrated within a season. We can't buy a new one every year!

Technical Advisor:

We know that 82% of our probes are over 3 years old. A probe is like a battery and has a lifespan. It's technology and it doesn't only depend on the probe.

Client:

Yes, but how should we proceed? Just send it back or what?

Technical Advisor:

Yes, let us know if there's a problem. Once the problem is clear, we'll send you a replacement probe. In some cases, you may be asked to send it back to us for analysis.

Client:

Okay, we've been considering whether manually regulating the pool would be cheaper! How can we check the probe's functionality ourselves?

Technical Advisor:

According to our information, using pH liquid regulation saves money. Regulator manufacturers promise time and money savings. For pH: ph-redox-pool.com/gb/content/16-ma-son