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Hi - I need to exchange my Zodiac Ph probe for ph perfect - I see you have two different phobes - What is the difference?

Hello , could send me a picture of the probe you have now.useless to dismount it

sure - just a sec

Thanks

Just a second

In your case https://ph-redox-pool.com/gb/zodiac/71-pH-Probe-for-pH-Perfect.html

OK - thanks. One more question. We use the pool all year round - including winter, when it is below 0C - maybe that the reason the probe is broken after only 18 months? Do you have an idea for winter storage - I saw you have "winter solution". Will that help maintain the probe and extent lifetime?

No , I don 't think so .if the water did not froze then it is ok. The wintering solution is used by people who are closing pool during the winter

18 month is quite short but it can happen, a probe is like a battery

OK - thank you. I keep the circulation on in order for the equipment not to freeze (when below 0c).

OK - thanks. I will order now. You send to Denmark.

Yes

.you are welcome