. If you have any questions, please let us know.

Hello, I would like to replace my redox sensor which was broken please

Good morning

what regulator do you have?

I cannot find the product on your site although it is a HAYWARD system which dates from 2021

KIT PSS-3 PROBE-HOLDER

a moment

do you know the name of the device?

No

No problem, the photo is enough for me, just a moment

https://ph-redox-pool.com/gb/hayward/385-ORP-Probe-for-EZ-Chem-RedOx.html

I have a doubt about the connection. I'm going to take a picture of the probe socket.

You have a BNC connector.

That's right

OK thanks. Need a calibration kit with please?

or does it come with it?

No, is it apart? are you using 470mV?

I don't know

Do you currently have a bottle or the documentation?

unfortunately no doc. I just have a bottle of which I send you the photo

OK, just to be sure.

But it should be this: https://ph-redox-pool.com/gb/pool-buffer-calibration-solution/2846-470mv-buffer-calibration-solution.html

Is it for the ph?

https://ph-redox-pool.com/gb/pool-buffer-calibration-solution/617-ph7-buffer-calibration-solution.html

Yes

SO THIS IS IT: https://ph-redox-pool.com/gb/pool-buffer-calibration-solution/617-ph7-buffer-calibration-solution.html

ok thank you I will send the link for order.

Thanks, have a good day