Published : 2023-09-23

Using the Redox probe for Chlorine: A customer guide

- Categories : Questions about RedOX probes

Client:
Hello, I have ordered and received the following item: ORP-1-3-2021

Technical Advisor:
Hello

Client:
Question: my chlorine probe is defective, can I use it for pH or is it only for pH?

Client:
My system and the RX probe are defective

Technical Advisor:
The probe you ordered is a redox probe and cannot be used for pH measurement

Client:
Very well, so it's for RX?

Technical Advisor:
Yes

Technical Advisor:
Rx = RedOx

Client:
So there is a wrong note from you with the goods?

Client:
Because I need RX

Technical Advisor:
This documentation is a general documentation! Did you receive a yellow probe?

Client:
Yes, yellow

Technical Advisor:
👍

Client:
Great, thank you very much for the answers

Technical Advisor:
You're welcome

Client:
You're welcome

Technical Advisor:
You're welcome