I have purchased the pH probe from you. I wanted to know if it's possible that it measures the pH but after a short while it says 'alt'. And it doesn't show the pH.
It seems like your pH probe is having some issues. 'Alt' usually indicates an error. It could be a problem with the calibration or the probe itself. I would suggest checking the calibration first. Here is a link to our guide on how to calibrate your probe: www.example.com
If the problem persists after calibration, it might be a hardware issue. In that case, please contact our support team for further assistance. You can reach them at this link: www.example.com/support