Troubleshooting of faulty Redis probe with the assistance of a technical advisor.

Client:
Display defective redis probe
Redox of course
Yes
What regulator do you have?
Akeron salut régul 4 Rx
Are you looking for a new probe?
Is there any other way?
Well, I'll check with my pool specialist on Monday
Thank you

Technical Advisor:
Hello
Is the device displaying this message?
What regulator do you have?
Are you looking for a new probe?
I don't think so
https://ph-redox-pool.com/gb/corelec/245-ORP-Probe-for-DUO-SEL-REGUL3-AKERON.html
Have a great day