Troubleshooting and Calibration Issues: Customer Support Guide

Client:
Hello, I just created an account and I want to place my order, but it says that this page is not working. What should I do?
Yes
Should I calibrate it first?
Ok, give me the solution for calibrating it as well
Yes, pH 7
Ok, it's done
I made the payment, when will I receive my order?
Thank you, it's urgent
Goodbye

Technical Advisor:
Hello
Oops
I will manually register your order
Do you want to pay by card?
In a few minutes, you will receive an email with a link for payment. Once the payment is made, I will manually validate your order
Yes, it needs to be calibrated
The pH 7?
https://ph-redox-pool.com/gb/pool-buffer-calibration-solution/617-ph7-buffer-calibration-solution.html
Can you add this to the cart?
Thank you
In 5 minutes
Next Friday/Saturday
Received, I validate your order
OK
Goodbye