Tips for replacing and maintaining a swimming pool pH probe.

Client: Hello,

Technical Advisor: Hello

Client: I have a PH- regulator from CCEI and the probe is broken. It's a Philéo Pro from 2011.

Technical Advisor: Which model?

https://ph-redox-pool.com/gb/ccei/52-pH-Probe-for-Phileo-PRO.html

Client: Is it a universal probe or the brand's?

Technical Advisor: It's a compatible one, so it's the same.

Client: Which kit should I use to calibrate it?

Technical Advisor: PH9-PH 7.

https://ph-redox-pool.com/gb/pool-buffer-calibration-solution/1641-ph7-ph9-calibration-kit.html

Client: Okay, thanks. Should I remove it from its housing during winter? Do I need to soak it in a special product?

Technical Advisor: If your probe stays in the water and doesn't freeze, it's not necessary.

Client: Okay, because we replaced it 2 years ago and it's already broken. I can't calibrate it.