Technical Support: How to Identify and Replace the pH Probe on your Microdos Equipment

- Categories : Questions about RedOX probes

Client:
Hello
are you available to help me?
thank you
I've been trying to call on my phone but no answer
Technical Advisor:
Hello, yes
Client:
I have a Microdos equipment and I need to change the PH probe, but what is the exact reference for my equipment?
Technical Advisor:
Do you know the model?
Client:
Where can I find the model reference?
Can I send you a photo?
Technical Advisor:
Look on the side of the device, there is a label
also
Client:
Technical Advisor:
This one will work
Client:
I assume the probe works for both PH and Redox
Technical Advisor:
No!
Client:
ah OK, for now I will order the PH probe because after calibration I saw a NO on the device
does that mean I need to change the probe?
right?
Technical Advisor:
yes
Client:
THANK YOU for your help.. You are efficient
too
Technical Advisor:
You're welcome, don't hesitate to contact us again! Have a great day