Technical issues with Aqualyse Digi PH: Dialogue between customer and advisor.

Client:
Hello. My aqualyse digi ph is not turning on. What is the problem please. Thank you for your help.

Technical Advisor:
Hello,
I cannot tell you remotely like this. Sorry.

Client:
Thank you.

Client:
Hello. My aqualyse digi ph is not turning on. What is the problem please. Thank you for your help.

Technical Advisor:
Hello,
I cannot tell you remotely like this. Sorry.

Client:
Thank you.