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Client:
Hello!
Technical Advisor:
Hello. How can I assist you?
Client:
In June 2021, I purchased an AVADY Star 20 pH Dosing Pump Ref 450 0284. I would like to replace the electrode probe Ref: AYAC08AC00, as well as the 10 ml pH7.00 Buffer bottle at 20°C which has the reference AYAC02C002 Batch: CW201211DF.. Can you provide me with these products? with secure payment. Thank you
Technical Advisor:
Link to the electrode probe
Link to the pH7.00 Buffer bottle
Payments can be made through PayPal or by card.
Client:
I want to clarify that my probe measures 120 mm.
Technical Advisor:
This one does too.
Client:
And what about the Buffer test bottle?
Technical Advisor:
The pH 7 one, you think?
Client:
Yes, it is indeed the pH test!
Technical Advisor:
Link to the pH7.00 Buffer bottle
Client:
Following my previous message, I am about to place an order for the electrode and the 50 ml calibration solution. Do you think the reference: PS - 0617 is the one I should order?
Technical Advisor:
Yes.
Client:
Thank you.
Technical Advisor:
You're welcome. Feel free to contact us again! Have a great day.
Client:
That's kind of you, but I think I have everything. I hope the delivery will be made early next week so that I can start up the pool. Have a great day. François TROJANI
Technical Advisor:
Yes, it's 4 business days.
Client:
Hello Mr. MICHAUD! First of all, thank you for the quick delivery of my PH Star 20 PH probe ordered on the 22nd and received on the 26th! However, I need some assistance.