Replacement of the defective pH probe from Monarch Pool System: Compatibility & technical advice.

Client:
Hello, my pH probe from Monarchpoolsystem is defective. I need a replacement probe for a Promatic ESC 16 control system. According to your image, it is compatible.

Technical Advisor:
Hello,
Can you take a photo of your current probe? You don't need to disassemble it.

Client:
Image 1
Image 2
Image 3
Image 4

Technical Advisor:
Yes, it is compatible.
Link to the probe

Client:
One more question, does the new probe have the same size plastic thread and a sealing ring?

Technical Advisor:
Yes, it is 1/4 NPT.

Client:
Thank you very much and have a nice Sunday.

Technical Advisor:
You're welcome.