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2862 articles
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PH probe calibration issues: Is it out of service?
Published : 2023-10-05 | Categories : Questions about RedOX probesA customer has reported a problem with their pH probe not calibrating anymore and asked if it is out of service. In response, the technical advisor suggested that it is likely that the probe is [...]
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Find the Perfect Solution to Calibrate Your pH Probe at 7.5
Published : 2023-10-05 | Categories : Questions about RedOX probesA customer is looking for a product to calibrate their pH probe to 7.5. The customer service representative provides a link to the website ph-redox-pool.com/gb, where the requested product is [...]
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Assisting with Watersens NET Dosing System Parts: A Customer-Advisor Interaction
Published : 2023-10-05 | Categories : Questions about RedOX probesIn a conversation between a client and a technical advisor, the client inquired about spare parts for a Watersens NET dosing system. The client specifically required a pH probe, a RX probe for [...]
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Colissimo Dispute: Order Not Received and Solution Provided by Customer Service
Published : 2023-10-05 | Categories : Questions about RedOX probesNadine Trouche reported not receiving her ordered redox probe via Colissimo. Despite Colissimo's claim of depositing the package in her mailbox, she refutes this assertion. She requested the [...]
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Guide to Replacing Your Zodiac Trio Pro pH Probe: Expert Advice
Published : 2023-10-05 | Categories : Questions about RedOX probesIn this exchange, a customer wants to replace their Zodiac Trio Pro pH probe. They ask if any pH probe will do. The technical advisor responds that there are several versions of pH probes and [...]
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Communication regarding invoice delivery for order XFAMOPZXB.
Published : 2023-10-05 | Categories : Questions about RedOX probesThe customer requested the invoice for order XFAMOPZXB, which he couldn't find. The technical advisor responded that he would send him the invoice during the day. The customer then thanked him [...]
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Clarification on the Zodiac Perfect PH Probe Order: Between Confusion and Confir
Published : 2023-10-05 | Categories : Questions about RedOX probesA customer has ordered a Zodiac Perfect pH probe but is confused because they see "redox probe" on the order confirmation. They specify that they need a pH probe, not a redox probe. The [...]
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Complete Guide: Installation, Calibration, and Maintenance of the Innowater pH R
Published : 2023-10-05 | Categories : Questions about RedOX probesThis article is about a conversation between a customer and an agent regarding the pH redox probe for Innowater equipment. The customer asks about the installation, which only requires [...]