PH Probe Replacement for Bio-UV Regulator: Assistance Guide and Payment Troubleshooting Resolution

Client

Hello.

Technical Advisor

Hello.

Client

I need to replace the pH probe of my Bio-UV regulator. The reference of the electrode currently in place is: SPH-1

Technical Advisor

Click here to see the compatible probe. This one is compatible.

Client

Will the probe presented on your website with the reference: PH-1-3-0195 be compatible? Thank you.

Technical Advisor

Yes.

Client

Thank you for your response. Have a great weekend.

Technical Advisor

Have a great weekend.

Client

When I try to pay for my order, the input fields for my credit card are inactive...

Technical Advisor

Ahah .... I'm not sure what's going on. I will send you an email with a link to proceed with the payment. I will manually validate your order. Is that okay with you?

Client

Can you please clarify what's happening?

Technical Advisor

I'm not sure, we have already received several card payments this morning without any issues. Refresh the page ... maybe...

Client

OK, I will refresh the page.

Technical Advisor

If that doesn't work, click on this link to make the payment.

Client

Sorry, but I don't really like the idea of going to pay for my order using this link. I will place my order again later hoping that everything goes smoothly.